Need to Chat About Accessibility?
We’re here to help! If you have any accessibility needs, contact us before booking. Our friendly reservations team will gladly assist and answer any questions you’ve got.
We want every traveller to have an amazing time with us, no matter their individual requirements. That said, there are a few challenges that come with exploring Scotland’s more remote and rugged spots. Below, you’ll find some handy info to help plan your trip.
Wheelchair Users & Limited Mobility
Scotland’s attractions are generally pretty accessible, but some locations - think old castles or historic sites - might not be suitable for wheelchairs or travellers with limited mobility.
Our buses have limited space and weight capacity, so while we can’t carry heavy, non-folding wheelchairs, we can often accommodate lighter, folding ones. Please us a call to chat through the details before you book.
Please note that our buses pick up and drop off at overnight accommodation, but in some cases, you may need to walk a short distance to reach the bus. Our guides can’t provide physical assistance or help with wheelchairs, so you’ll need to be able to board and disembark the bus yourself or with help from your travel buddy.
Disembarking the Bus During Tour Stops
Our tours run on a sightseeing schedule with regular stops throughout the day. At each stop, everyone will need to step off the bus, as our driver guides take their legally required rest breaks and the bus has to be locked.
Accommodation
We partner with hostel accommodation providers in small towns and villages, some of which may have uneven paths or sloping streets. Most properties are close to town centres, with taxis available if needed. Keep in mind that Highland hostels often don’t have lifts, so rooms might require climbing stairs.
For evacuation info or specific needs, the accommodation staff are the best contact to ask!
Dietary Requirements
For selected tours, instead of hostel accommodation you will stay at a bed & breakfast (B&B) or hotel. In those instances, breakfast is always included. While vegetarian choices are a given, rural spots might have fewer options for gluten-free or dairy-free diets. Please note that B&Bs and hotels don’t have self-catering facilities, so preparing your own meals on-site is not possible.
Assistance Dogs
We’re happy to welcome well-behaved, trained assistance dogs on our tours.
One-day tours:
If you need to bring an assistance dog, please contact us at least 48 hours in advance so we can make any reasonable adjustments.
Multi-day tours:
Please let us know at the time of booking if you’ll be bringing an assistance dog.
If you’ve already booked and the tour is full, we’ll do our best to accommodate your dog. This will depend on the dog’s size and cannot be guaranteed; smaller dogs that can sit at your feet are usually easier to accommodate.
If your chosen tour still has spaces available, we can reserve one additional space for your assistance dog free of charge if required.
Important safety note: Assistance dogs cannot lie in the bus aisles at any time, as this would block emergency exit routes.