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FAQs

LIFE, THE UNIVERSE AND TOUR RELATED QUERIES...

The price covers all transport on our famous yellow bus and legendary local Guide to lead the way. We also reserve all on tour accommodation so a bed is guaranteed. 

We know you’re travelling on a budget so you should spend your cash how you want to. We’ve included a handful of our favourite highlights but with others, you’re free to include them or not. Pay for your accommodation and tour options with our ‘Pay Now Bundle’ - add at the time of booking or just pay directly to suppliers on arrival, subject to availability. The choice is yours.

Meals are not included allowing you to keep your options open and eat according to your budget.

We always take full payment before the day of departure. This is because we need to secure your place so other passengers are not turned away! Depending on availability, we can reserve a place until a few weeks before departure so you can check with mates or organise connecting travel.

We keep extra costs to a minimum – there may be a couple of entry fees into various attractions, but these are usually £5- £10 and are optional. On some of our trips we have chucked in a few freebies that we feel you absolutely must see. We offer a Pre-Pay Bundle option on some trips so you can pay everything in advance to keep things as easy as possible.

If you choose to pay as you go ideally you should budget £40-£50 per day including your hostel dorm accommodation and meals. There are always the fabulous Scottish pubs to tempt you in for a pint or two after a day on the road! A pint of beer costs around £4.00, a wee dram of malt whisky in Scotland would be about £4.

We only use top quality independent and Youth Hostel Association hostels, mostly rated 3 and 4 stars. We guarantee dorm bed accommodation on all our trips. All hostels have great facilities, provide free linen, (you don't need a sleeping bag),and have top quality self-catering kitchens, security, laundry facilities and comply with stringent safety regulations.

We don't include meals but food can be as cheap or as expensive as you want it to be. Most of the hostels have self-catering kitchens and some offer excellent meals for £7 - £10.  There's also plenty of opportunity to eat at local pubs, cafes and restaurants. 

Some of the hostels we use have private (double/twin) rooms but these depend on availability. Where Private Room upgrade is available it can be selected at time of booking and we may offer a B&B as an alternative to a hostel private room. Please note, some private rooms are en-suite, whilst others have shared bathroom facilities.   

A sleeping bag is not required. All hostels provide linen but it is a good idea to bring a towel. (Sleeping bags are required on Get Active trips)

Most hostels accept credit cards but it is always best to bring some cash with you in case they don't. Your Guide will always make sure cash points are visited before arriving at these locations.

We book all on tour accommodation for you, but you will need to decide whether to pay when you get to the hostel or select the 'Pre-PayBundl' at time of booking.  You can book your Edinburgh and London hostel through the Accommodation page.

Edinburgh: our shop opens at 7.45am. Please check individual tour pages for departure and return times. Return times are approximate and depend on road conditions and weather so if you're leaving that night, make sure you give yourself plenty of time to make your connection. (we recommend at least 3 hours after the scheduled return time)

Our Get Active trips start at 10am from Glasgow or Fort William, depending on your choice of trip.

To make sure we make the most of our day we only pick up and return to the HAGGiS office to ensure your day is not compromised by running around the city. Most of the Edinburgh hostels are walking distance to the office. Likewise, the bus and train station are a few minutes walk and the airport has frequent and cheap transport from the city centre. For more information on public transport in Edinburgh, check out Lothian Buses.

We are the leading youth travel tour operator in Scotland and the majority of our customer are in the 18 to 35 age bracket and our style of travel reflects this. The minimum age on all tours is 18. There is no maximum age. As long as you are reasonably fit and have a good sense of fun, we are sure you will have a fantastic time!

As much time as possible! Our aim is to get you out and about and to actually experience the country you’re in. We'll take you for walks,explore castles, recount local myths and legends and tell you about our often turbulent history.

Whilst we regularly get couples and friends travelling together, we also get a good number of solo travellers and down to our style of travel, you'll get to know everyone soon enough!  We're all about meeting new people and making new connections. 

Occasionally we do have more than one departure each day so it is not guaranteed that you will be on the same bus if bookings are made separately. This can be easily be arranged by contacting us prior to your departure date. Just call or email us with everyone's names, booking references and the tour they are on – we’ll do the rest.

Each customer can bring one standard piece of baggage up to a maximum weight of 15kg. This weight should cover a standard 60 litre backpack or a medium holdall or suitcase. Unfortunately if your baggage is in excess of this allowance you may be asked to leave it behind in secure storage. In addition, a standard daypack may be carried on the coach provided it can fit in the luggage rack or under your seat.

No - sorry! We do not have luggage storage facilities but these may be available at your hostel. Edinburgh Waverley and London Victoria train stations also have secure storage facilities.

Tipping is not compulsory. If you'd like to recognise great service then please feel free to do so. 100% of tips are retained by our team - not the company. We are often asked 'How much?' and around £1 per day on average is fine but feel free to tip as little, as much or not at all, as you feel appropriate. You can also show appreciation by leaving a Trip Advisor and Tour Radar review and naming your Guide.

We offer Student discounts if you hold a ISIC or ISE card. Make sure you let us know at the time of booking and the discount will be applied. You will need to show this card when you check-in. If you do not produce this you will be charged the difference between the normal brochure price and the discounted price in addition to an administration fee of £25.

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